Rufy.care is Saudi Arabia's leading platform for finding trusted nannies, maids, and caregivers. We connect families with verified domestic workers through a safe, transparent platform with background checks and identity verification.

How does Rufy ensure caregiver quality?

All caregivers on Rufy undergo identity verification and manual profile review before their profiles are approved. For additional peace of mind, we offer comprehensive background check services (paid separately) including criminal record verification and professional reference checks.

Is Rufy available throughout Saudi Arabia?

Yes, Rufy operates across major cities in Saudi Arabia including Riyadh, Jeddah, Dammam, Mecca, and Medina. Caregivers specify their preferred cities, and you can filter by location.

How do I find a caregiver on Rufy?

Browse our verified caregiver profiles, filter by skills, location, and experience. When you find someone suitable, purchase a Rufy membership to unlock contact information and connect directly via WhatsApp or phone.

What does a Rufy membership include?

Our membership gives you unlimited access to contact hundreds of verified caregivers, view full profiles with photos and videos, and connect directly without agency fees. You can also post job listings for caregivers to apply. Note: Background check services are available as a separate paid service.

Can I hire part-time or live-out caregivers?

Yes! Our platform includes caregivers offering full-time, part-time, live-in, and live-out arrangements. You can filter by work schedule preference to find the right fit for your family.

How do I create a caregiver profile?

Sign up for free, complete your profile with your skills, experience, and photos. After verification, your profile becomes visible to families searching for caregivers. It's 100% free for caregivers.

Do I need to pay to use Rufy as a caregiver?

No, Rufy is completely free for caregivers. Create your profile, get verified, and connect with families at no cost. We believe in empowering caregivers with free access to job opportunities.

How do families contact me?

Once your profile is approved, families with active memberships can view your contact information and reach out directly via WhatsApp or phone. You remain in control of all communications.

How to Onboard a Caregiver Successfully

A proper onboarding process sets the foundation for a successful long-term relationship with your caregiver.

Before the First Day

Prepare Documentation

Employment contract signed
Emergency contact list
House rules document
Daily schedule outline
Medical information (if relevant)

Set Up Their Space

Clean, private accommodation
Basic necessities provided
Storage for personal items
Access to facilities
Wi-Fi password (if applicable)

First Day Orientation

House Tour

All rooms and their purposes
Off-limits areas
Emergency exits
Security systems
Appliance instructions

Safety Briefing

First aid kit location
Emergency procedures
Important phone numbers
Fire extinguisher locations
Medical emergencies protocol

Setting Clear Expectations

Work Responsibilities

Detailed job description
Priority tasks
Quality standards
Time management
Flexibility requirements

House Rules

Privacy boundaries
Guest policies
Phone usage
Meal arrangements
Religious/cultural considerations

Creating Schedules

Daily Routine

Wake up and sleep times
Meal schedules
Activity timings
Break periods
Evening responsibilities

Weekly Planning

Days off
Special activities
Shopping schedules
Cleaning routines
Flexibility for changes

Building Trust

Open Communication

Regular check-ins
Feedback sessions
Problem-solving together
Appreciation and recognition
Two-way dialogue

Professional Boundaries

Respectful interaction
Privacy for both parties
Clear role definition
Appropriate sharing
Conflict resolution

Training Period

Week 1: Observation

Shadow daily routines
Learn preferences
Ask questions
Take notes
Gradual responsibility

Week 2-4: Supervised Practice

Perform tasks with oversight
Receive feedback
Make adjustments
Build confidence
Establish rhythm

Long-term Success

Regular Reviews

Monthly check-ins
Performance discussions
Goal setting
Problem solving
Relationship building

Continuous Improvement

Ongoing training
Skill development
Process refinement
Adaptation to changes
Growth opportunities

Remember: Good onboarding takes time and patience but creates a strong foundation for years of successful collaboration.

How to Onboard a Nanny or Maid to Your Family